New Email id to request Income Tax Account Password reset


As we are aware that regarding passwords of Income Tax login on the E-filing portal, there are various possibilities like forgetting the password, change the password or reset the password. Today I am covering all the possibilities with the detailed procedure of how to resolve this problem.

How to Change the Password?

The following steps to change the password in e-Filing:

  • Log in to the ' E-Filing Portal '
  • Go to the "Profile Setting", And Click On " Change Password"
  • Enter "Current Password" -- Then Enter "New Password" - Confirm 'New Password' - Click on 'Submit'

How to Change the Password, if I forgot the password?

  • Click on ' Forgot Password ' Located on Log In Page
  • Enter the ‘User ID’ and ‘Captcha Code’ -> Click ‘Continue’
  • Select any one of the following options from the dropdown list:
    • Answer Secret Question
    • Upload DSC
    • Using OTP(PIN)
    • Using Aadhaar OTP
  • Click ‘Continue’ -> Provide the mandatory details -> Click ‘Submit’

How to Reset the Password, if I forgot the password?

Registered user can reset the password using one of the following options:
  1. Answer Secret Question.
  2. Upload DSC
  3. Using OTP (PINs)
  4. Using Aadhaar OTP
Registered Email ID and Mobile Number

Step 1: Registered Email ID and Mobile number will be displayed.

Step 2: Click on “Validate”. PINs would be sent to the registered Email ID and Mobile Number.

Step 3: The user must enter the PINs received to the registered Email ID and Mobile Number and Click on “VALIDATE”.

Step 4: On success, the user must enter the New Password and confirm the password.

Step 5: Click on “SUBMIT”

Step 6: Once the reset password request has been submitted, a success message will be displayed.

Users can log in with a new password after the time specified in communication.

New Email ID and Mobile Number

Step 1: User must enter new Email ID, Mobile number and one of the three options mentioned below( applicable if the user has filed previously)
a. 26AS TAN – The user must TAN of Deductor, as available in 26AS.
b. OLTAS CIN – The user must enter the BSR Code, Challan Date, and Challan Identification Number (CIN) as available in 26AS.
c. Bank Account No – The user must enter the Bank Account number as mentioned in Income Tax Return.
Step 2: Click on “Validate”. PINs would be sent to the entered Email ID and Mobile Number.

Step 3: The user must enter the PINs received to the provided Email ID and Mobile Number and Click on  “VALIDATE”.

Step 4: On success, the user must enter the New Password and confirm the password.

Step 5: Click on “SUBMIT”

Step 6: Once the reset password request has been submitted, a success message will be displayed.

Users can log in with a new password after the time specified in communication.

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